Program Explorations Associate

Required Qualifications:

• Bachelor's degree in public health, international development, or a related field
  
• At least two years of professional experience in program operations, field research, M&E, consulting, or a related area
  
• Demonstrated ability to identify operational problems and propose practical solutions
  
• Comfort engaging with diverse stakeholders—from community members to government officials
  
• Experience coordinating across multiple teams or workstreams
  
• Strong attention to detail
  
• Excellent written and verbal communication skills in English
  
• Ability to work independently and manage competing priorities in a remote environment
  
• Willingness to travel to Nigeria for extended trips (2–4 weeks at a time)
  
• Strong commitment to New Incentives' mission and evidence-based approach
  

Field Work & Stakeholder Engagement

• Travel to Nigeria to observe program pilots (e.g., ORS distribution, SMS reminders for routine immunization), identify implementation gaps, and propose practical solutions
  
• Conduct supervision visits with surveyors to review for adherence to survey protocols and identify potential gaps
  
• Conduct qualitative assessments by speaking with caregivers, clinic staff, and field officers to understand pain points and inform protocol adjustments
  

Internal Coordination

• Coordinate with our Engineering team to implement changes to data collection tools (e.g., adding verification steps for phone number collection)
  
• Work with our Operations team to develop training materials and protocols for enumerators and field officers
  
• Collaborate with Stakeholder Relations and Audit teams as needed to ensure pilots meet organizational standards
  

Program Design & Evidence

• Coordinate with our Program Explorations Associate and IDinsight on the operational aspects of RCTs and coverage surveys (e.g., logistics, timing, field team alignment)
  
• Review and synthesize existing research and program learnings to inform decisions on new program additions
  
• Define and review program monitoring indicators for new pilots to track fidelity and surface early warning signs