Sales Associate – Value Added Services.

Sales Associate – Value Added Services

Job Summary

The Sales Officer – Value Added Services (VAS) is responsible for driving the adoption and revenue growth of the bank’s non-core and digital service offerings. The role focuses on identifying customer needs, promoting VAS solutions, and enhancing customer engagement and satisfaction.

Key Responsibilities

• Promote and sell value-added services such as digital banking solutions, payments, collections, and lifestyle services.
• Drive customer adoption and usage of VAS products across all segments.
• Identify cross-selling opportunities within existing customer base.
• Achieve assigned revenue and transaction volume targets.
• Conduct product demonstrations and customer education sessions.
• Monitor performance and usage of VAS products and provide insights.
• Collaborate with internal teams to enhance product offerings and customer experience.
• Support onboarding and activation of merchants and service partners.
• Ensure compliance with all regulatory and internal policies.

Requirements

• Bachelor’s degree in Business Administration, Finance, Marketing, or related field.
• Minimum of 5 years’ experience in sales, preferably in banking, fintech, or telecoms.
• Proven track record in product sales or digital service adoption.
• Knowledge of electronic channels, payments, and VAS offerings.
• Relevant certifications are an advantage.