Sales Officer - MFB

Requirements

• Minimum of OND / HND / Bachelor’s degree in any relevant field.
  

• Minimum of 3years experience strictly within a Microfinance Bank (MFB) in a sales or business development role.
  

• Proven track record in deposit mobilization and loan origination within a microfinance environment.
  

• Strong understanding of local markets, SMEs, and informal sector dynamics in Kano State.
  

• Demonstrated ability to meet and exceed aggressive sales targets.
  

• Basic knowledge of credit assessment and risk management.
  

Customer Acquisition & Business Development

• Identify, prospect, and onboard new customers (individuals and SMEs).
  

• Drive aggressive deposit mobilization and loan disbursement.
  

• Build and maintain a strong pipeline of prospective clients.
  

• Expand the bank’s customer base within Dawakin Kudu and surrounding areas.
  

Sales Target Execution

• Own and achieve assigned monthly sales targets (deposits, loans, and revenue).
  

• Consistently meet or exceed performance benchmarks.
  

• Maintain daily activity tracking and reporting of sales efforts.
  

Relationship Management

• Build and maintain strong relationships with customers.
  

• Provide ongoing support to ensure customer satisfaction and retention.
  

• Identify cross-selling opportunities based on customer needs.
  

Credit & Loan Origination

• Source quality loan opportunities in line with the bank’s credit policy.
  

• Conduct basic customer assessments and documentation.
  

• Ensure proper onboarding and complete credit documentation.
  

• Monitor loan performance and follow up on repayments.
  

Risk & Portfolio Quality Management

• Ensure high-quality loan bookings with minimal default risk.
  

• Monitor customer accounts and flag early warning signs.
  

• Support recovery efforts for overdue accounts.
  

• Maintain a healthy loan portfolio (low PAR/NPL levels).
  

Market Intelligence & Community Engagement

• Understand local market dynamics, customer behavior, and competition.
  

• Build a strong presence within the community and business clusters.
  

• Identify emerging opportunities and provide market feedback.