Churchgate Group
Real estate
Description
Requirements
- Bachelor's degree in Business, Finance, Marketing, or a related field preferred
- Relevant certifications in CRM, Sales Operations, or Project Management are a plus
- 7–10 years of experience in sales operations, CRM management, or revenue operations
- Proven ability to supervise junior team members (minimum 3–5 people)
- Hands-on CRM ownership: Salesforce, HubSpot, Freshsales, or similar
- A track record of building or restructuring sales processes
- Passion for process, structure, and follow-through
- Confidence to step in for the VP Sales when needed
- Comfort balancing rigour with flexibility
Responsibilities
- Own our Freshsales CRM — ensuring every lead is logged, tracked, followed up, and progressed through the pipeline
- Run weekly pipeline reviews: closing dead leads, reassigning cold ones, and pushing for next steps
- Ensure real-time visibility of pipeline value, velocity, and bottlenecks
- Supervise sales executives: tracking calls, meetings, follow-ups, and deal movement
- Lead daily stand-ups and weekly performance reviews
- Develop and track KPIs (lead response time, conversion rates, cycle time, etc.)
- Build a repeatable, structured sales process from lead intake to deal closure
- Collaborate with marketing to ensure smooth handoff and follow-up of new leads
- Free up the VP Sales' bandwidth by ensuring only high-potential leads reach him for closing
- Build dashboards using Freshsales, Asana, or similar tools
- Maintain regular performance reporting for management visibility
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