Sales & Operations Planning Manager (S&OP)

Key Roles & Responsibilities:

Strategic Planning & Governance

•Design and institutionalize the refinery-wide S&OP framework.

•Develop integrated planning policies, standards, and governance processes.

•Facilitate monthly executive S&OP meetings.

•Lead business planning cycles and decision-making forums.

•Ensure alignment of operational plans with corporate objectives.

Demand Planning

•Consolidate demand forecasts from commercial and marketing teams.

•Validate demand assumptions using market intelligence and historical trends.

•Develop short-, medium-, and long-term demand plans.

•Monitor forecast accuracy and implement improvement initiatives.

•Conduct demand scenario analysis.

Supply Planning

•Develop integrated supply plans considering:

oCrude availability

oRefinery capacity

oPetrochemical production requirements

oStorage limitations

oExport commitments

oDistribution constraints

•Balance supply capabilities against market demand.

•Recommend optimization opportunities to maximize profitability.

Production Planning

•Translate demand forecasts into production requirements.

•Coordinate with refinery and petrochemical operations to develop feasible production schedules.

•Monitor plan adherence and production performance.

•Support turnaround and shutdown planning.

Inventory Optimization

•Define inventory policies and target stock levels.

•Optimize crude, intermediate, catalyst, additive, and finished product inventories.

•Balance service levels against working capital objectives.

•Monitor slow-moving and obsolete inventory.

Scenario Planning & Risk Management

•Conduct supply-demand scenario modelling.

•Evaluate impacts of:

oFeedstock disruptions

oProduction outages

oMarket demand fluctuations

oLogistics constraints

•Develop contingency and recovery plans.

•Maintain supply chain risk registers.

Stakeholder Management

•Coordinate planning activities across multiple functions.

•Resolve supply-demand conflicts through structured decision-making.

•Provide planning insights to senior management.

•Support strategic business initiatives and expansion projects.

Performance Management

•Monitor planning performance metrics.

•Lead root-cause analysis of planning deviations.

•Drive continuous improvement initiatives.

•Benchmark planning performance against industry best practices

Qualifications & Experience

▪Bachelor’s degree in supply chain management, Engineering, Business Administration, Economics or related discipline;

▪Master's degree (MBA / MSc Supply Chain) preferred.

▪10–15 years of supply chain, planning, logistics, or operations experience.

▪Minimum 5 years in S&OP, Integrated Business Planning (IBP), or Supply Planning leadership.

▪Professional certification: APICS CPIM and/or CSCP; CIPS, PMP, ISM

▪Strong command of ERP systems (SAP MM/PP, Oracle SCM) and advanced planning tools (Kinaxis Rapid Response, Blue Yonder, o9 Solutions, or equivalent).

▪Proven experience managing complex supply-demand balancing environments

Functional Competencies

S&OP & Integrated Business Planning

•Demand planning

•Supply planning

•Capacity planning

•Production planning

•Inventory planning

•Executive S&OP facilitation

Supply Chain Management

•End-to-end supply chain optimization

•Working capital management

•Logistics planning

•Inventory management

•Network optimization

Refinery & Petrochemical Operations

•Refinery process understanding

•Product yield optimization

•Feedstock planning

•Storage and terminal operations

•Product movement planning

Financial & Commercial Acumen

•Margin optimization

•Business case development

•Budgeting and forecasting

•Cost analysis

•Profitability assessment

Risk Management

•Scenario modelling

•Business continuity planning

•Supply chain risk assessment

•Contingency planning

Behavioural Competencies

Leadership•Strategic thinking

•Decision-making under uncertainty

•Accountability

•Results orientation

Communication & Influence

•Executive presentation skills

•Stakeholder engagement

•Negotiation and conflict resolution

•Cross-functional collaboration

Problem Solving

•Analytical thinking

•Systems thinking

•Root-cause analysis

•Structured decision-making

Personal Effectiveness

•Resilience

•Adaptability

•Attention to detail

•Continuous improvement mindset

Digital Competencies

ERP & Planning Systems

•SAP S/4HANA

•SAP IBP

•SAP APO

•Oracle SCM Cloud

Data Analytics & Reporting

•Microsoft Power BI

•Tableau

•Advanced Microsoft Excel

•SQL fundamentals

Planning & Optimization Tools

•Supply chain modelling tools

•Statistical forecasting tools

•Inventory optimization systems

•Scenario planning platforms

Digital Transformation

•Process automation

•Data governance

•AI-enabled forecasting

•Predictive analytics