Stationery Store Officer

Education

• First Degree (or equivalent) in any discipline, Higher Degree/ Professional Certification/ membership of professional bodies
  

Experience

• Minimum experience: 1 – 2 years relevant experience
  

• Generate and analyze min-max planning reports from the FirstFusion Application to identify stationery items requiring replenishment.
  
• Evaluate and create purchase requisitions for restocking using the I-Procurement module of the FirstFusion Application.
  
• Ensure accurate inventory capture by reviewing system entries.
  
• Maintain the integrity and accuracy of the stock management system.
  
• Participate in the disposal of obsolete stationery items.
  
• Resolve branch complaints relating to stationery in a timely and professional manner.
  
• Ensure all branch requests for stationery and assets are promptly processed and dispatched by the Courier Services team.
  
• Oversee timely processing of courier service bills for stationery and asset deliveries.
  
• Coordinate claims for undelivered or lost assets and stationery handled by courier services.
  
• Review, investigate, and escalate courier-related complaints from branches or Head Office.
  
• Ensure prompt resolution of courier complaints and contribute to service improvement initiatives.
  
• Assist in preparing monthly cost-savings analysis reports for the BPM unit.
  
• Support preparation of monthly proof of stock account for Internal Control Enhancement and Financial Control.
  
• Conduct monthly inventory stock counts and submit returns to FINCON.
  
• Generate and analyze daily reports to control critical areas of the stock system.
  
• Address and resolve discrepancies identified in daily reports.