Mid-level Banking, microfinance, insurance Jobs in Kampala, Uganda

9

jobs

Old Mutual

CLOSED

Lead - Infrastructure And End User Support

Kampala, Uganda

Centenary Bank (Uganda)

CLOSED

Chief Manager Design And Delivery

Kampala, Uganda

KCB Group

CLOSED

Relationship Manager - Education, Health & Technology

Kampala, Uganda

DFCU Bank

CLOSED

Business Manager – CIB

Kampala, Uganda

Finance Trust Bank

CLOSED

Security Supervisor

Kampala, Uganda

Bank of India Uganda

CLOSED

ICT Auditor

Kampala, Uganda

Bayport Financial Services (Uganda) Limited

CLOSED

Division Executive - Sales & Operations

Kampala, Uganda

Bayport Financial Services (Uganda) Limited

CLOSED

Area Manager

Kampala, Uganda

Bank of India Uganda

CLOSED

Senior Banking Assistant (Credit)

Kampala, Uganda

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Bank of India Uganda

CLOSED

Human Resource Manager

Kampala, Uganda

CLOSED FOR APPLICATIONS

Lead - Infrastructure And End User Support

Closing: May 17, 2024

This position has expired

Published: May 13, 2024 (6 days ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

Contract Type:

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Provide hands-on technical leadership to facilitate the day-to-day IT needs of UAP-Old Mutual Uganda LTD. This involves managing and supporting end-user devices, servers, network infrastructure and telephony, and leading the help desk team.


Requirements

• Degree in the IT field and at least 3 years of IT experience

• Leadership skills

• Understanding of Network routing and switching

• CCNA, ITIL or other IT Support/Cybersecurity/Networking certification will be an added advantage.


Responsibilities
Provide hands-on technical leadership to facilitate the day-to-day IT needs of UAP-Old Mutual Uganda LTD. This involves managing and supporting end-user devices, servers, network infrastructure and telephony, and leading the help desk team.


Requirements

• Degree in the IT field and at least 3 years of IT experience

• Leadership skills

• Understanding of Network routing and switching

• CCNA, ITIL or other IT Support/Cybersecurity/Networking certification will be an added advantage.


• Contract team-specific deliverables with the Country ICT Manager.

• Manage and support all computer infrastructure (e.g., laptops, network devices, Telephony, and servers).

• Perform hardware and software audits to ensure compliance with licensing and IT policy requirements (e.g., Security Compliance).

• Lead the in-country help desk team, as the first point of contact for all I.T.-related issues.

• Monitor and ensure performance as per the Service Level Agreements for the infrastructure, end-user support and help desk domains.

• Support the Call Center Telephony Services and related software and hardware.

• Identify and implement cost-saving / optimization initiatives.

• Communicate effectively regarding support-related activities.

• Responsible for capacity management and proactive monitoring of the production environment.

• Maintain an up-to-date IT asset register.


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