Engineering, architecture jobs in Jinja, Uganda

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Water Mission International

Non-profit + 1 more

Professionalized Services Manager

Job details

Contract Type

Description

Qualifications & Experience

  • Bachelor's or master's degree in civil engineering, Environmental Engineering, Water Resources Management, or related field. An added degree in Business (such as an MBA) is a plus.
  • A minimum of four years of experience in the WASH sector.
  • Proven track record of driving results, achieving targets, and managing WASH projects in a dynamic and challenging environment.


Responsibilities

  • Assess current WASH service provision, focusing on Rural Water Cooperative (RWC), and identify opportunities for improvement.
  • Develop and implement strategies to maximize performance across verified performance-based initiatives; including UPTIME, the Carbon Credits Program, and other similar initiatives; ensuring full compliance with all associated reporting requirements and overall service quality standards.
  • Oversee manage budgets for the performance-based initiatives, including reconciling expenditures and ensuring funds are allocated and spent against the correct budget lines.
  • Enhance collaboration between RWC requirements and Water Mission staff to exchange information and share experiences to address challenges quickly and optimize service delivery.
  • Analyze the country program structure to identify opportunities for future build-up of the team to meet the country program goals.
  • Use ROI analysis for decision-making to achieve the impact goals.
  • Lead the operationalization of mWater in planning, assessment, implementation, monitoring, long-term operations, and sustainability, and advising on its customization to the country’s unique program needs.
  • Ensure proper training and capacity building for staff involved in asset management activities.
  • Engage in developing innovative models of professionalized services tailored to the country's program.
  • Support the establishment of a Water Utility entity and strengthen governance, policies, and regulations for effective water utility management.
  • Develop and implement capacity-building programs and training workshops to enhance the skills and knowledge of utility management.
  • Monitor key performance indicators (KPIs) and benchmarks to assess the effectiveness of revenue generation strategies and identify areas for improvement of established utilities.
  • Prepare comprehensive reports and presentations documenting the projects and utilities’ outcomes, lessons learned, and best practices to inform stakeholders.
  • Build relationships with other key stakeholders, including Government NGOs and others that support achieving desired objectives.


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