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Qatar Airways
Aeronautics
Airport Services Agent- Entebbe, Uganda
Closed for applications
Description
The successful candidate will have:
• High School Qualification
• Minimum 2 years of job-related experience required with at least 1 year of relevant experience in Airline/ Travel Industry/ Hospitality Institute
• Excellent communication skills with fluency in English language
• High energy and positive attitude are necessary to perform well in this very high pressured and demanding environment
• High level of computer literacy
• Excellent customer focus and service delivery
• Good interpersonal skills and strong team orientation• Liaising with check-in, transfer desk and other related areas for the smooth acceptance of passengers.
• Escorting and directing arriving and departing passengers to the respective areas such as hotel desk, visa counter, transfer desk, premium lounges and boarding gates.
• Assisting the Duty Officer in handling company materials and records.
• Liaising with the Ground Handling agent (GHA) for quick processing of hotel and transfer passengers.
• Ensuring passengers are assisted smoothly through airport facilities.
• Performing other related duties for the purpose of ensuring the efficient and effective functioning of the work unit.
• Supervising GHA staff during all flights to ensure Qatar Airways standards of service quality is maintained.
• Organizing check-in counters and coordinating documentation issues.
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