Analyst – Commercial Performance

Qualifications, Skills and Experience:

• A degree in business related or numerical field with a strong bias to Data Science.
  
• Proficient with business Analytics, Insight generation and data visualization at advanced level is essential.
  
• Knack for Business case generation and project management.
  

Experience:

• At least 3-5 years’ experience in supporting business through development of business cases, performance tracking and strategy coordination.
  
• Strong interpersonal relations with ease of cross-functional collaboration.
  
• A proven track record in developing business models that are practical and insightful.
  

• Support the development of short- and long-term vision and strategic plans for commercial strategy, new business models and business digitization, both portfolio and market perspective.
  
• Build relationships across all levels with various functions spanning Commercial, Finance Operations, Finance, Legal and Compliance, IT and BI functions to able to drive commitment and implement innovation.
  
• Generate insights from internal advanced analytics and screening of commercial and technology development of the industry to initiate commercial strategy discussions.
  
• Follow up the MTN MoMo Opco and Group strategy and ensure the different sections within commercial are on track.
  
• Work with the Finance and Products departments in agreeing of pricing for services and drawing financial models or business cases of the impact this will have.
  
• Analyze the impact of strategies, pricing decisions on the market and overall business performance post implementation.
  
• Analyze competitive positioning of MTN MoMo in the market, scrutinize the performance of competitors and the products in the market.
  
• Understand the business and market trends that impact our clients and develop analysis and insights to support decision-making.
  
• Conduct quantitative and qualitative analysis of data to identify opportunities, optimize performance, and inform strategic decisions.
  
• Build business models to evaluate the business impact of proposed initiatives in terms of new customers, churn/retention, usage behavior, sensitivities and revenues.
  
• Develop data visualization presentations to communicate findings and recommendations to Opco and group stakeholders.
  
• Review commission structures and advise on their suitability against the budget and driving acquisition targets.
  
• Break down the overall business KPIs to specific KPIs for the different units in commercial and monitor performance.
  
• Monitor actual business performance results against budgets and engage the respective sections for accountability.
  
• Prepare ad hoc analysis and special reports as requested by the Manager, Commercial Performance.
  
• Maintain a high level of accuracy and attention to detail in all work products.
  
• Manage multiple projects and priorities simultaneously in a fast-paced environment. Proactively identify areas for process improvement and make recommendations for change.
  
• Stay abreast of latest industry trends and best practices.