Assistant Relationship Manager Personal Banking

• Bachelor’s Degree in business related field.
  
• Professional Qualification CPA, ACCA, Credit Management will be an added advantage
  

Professional:

• Credit skills and Knowledge of banking products and policies is an added advantage
  

Desired work experience:

• 3-4 years banking experience in a sales, customer service and relationship management.
  

• Responsible for the growth of the Personal banking business portfolio to ensure set targets for portfolio growth, income and quality are achieved.
  
• Prospect and recruit new Personal Banking business customers for the various products in the assigned branch, understanding their needs and requirements and recommending appropriate measures.
  
• Achieve the set monthly and annual Personal Banking sales targets for all the products within the specified branch
  
• Develop more Personal banking business from the existing branch clientele, i.e. increase share of wallet by cross selling all banking products to all the existing and potential branch customers.
  
• Review branch business portfolio to optimize performance to re-activate the dormant ones for growth of the liabilities and assets for increased revenue
  
• Keep in line with changing market trends and devise better ways of selling bank products and services.
  
• Cross-sell all NC products i.e. bancassurance, asset finance, corporate banking, digital channels, institutional banking etc.
  
• Make RM calls to clients on a daily basis and update them on any new products or any changes.
  
• Comply with set TAT for account opening and loan processing as per customer service charter
  
• Ensure that all documentation and transactions are in line with local and regulatory anti-money laundering and KYC requirements, in order to comply with KYC
  
• Risk Management of existing and new portfolio/ customers to ensure a non-impaired asset and KYC compliant liability book.