Branch Supervisor

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Job details

Contract Type

Description
Job Title : Branch Supervisors


Description

We are looking for 5 individuals who can serve as Branch Supervisors in Bidi bidi, Mbarara, Mukono, Kyaka 11 and Kyangwali. To Spearhead the execution of the sales and collections function within the assigned region to meet the overall objectives of the organization.


Outcome & Responsibilities

1. Outcome : Achievement of Set Sales Targets

Key Responsibilities

  • Executing marketing plans as developed by business managers to realize set

    targets.

  • Managing day to day sales activities of the branch through organizing work schedules, movements, executions of Sales activity plans of team leaders and agents in their area of operations.

  • Support in lead generation and completion of sales lead.

2. Outcome : Agent Management (Recruitment, Training, Retention.)

Key Responsibilities

  • Building a network of reliable and professionally experienced sales agents with the operational areas through liaison with respective area code leaders and influencers

  • He/she shall ensure to build a strong direct sales teams in the respective areas of operations by hiring and training new sales agents, team leaders and influencers as per product knowledge, usage and enrolment.

  • Developing marketing plans and implementing them to increase agent impact and reach in different market areas of respective regions

  • He/she shall track sales data for individual sales agents and create detailed written reports and verbal presentations to bring to senior executives.

  • He/she shall provide leadership to the direct sales agents in areas of sales planning and organizing daily work schedules, marketing, promotions and distribution.

3. Outcome : Portfolio Delinquency/Credit /Debt management

Key Responsibilities

  • Serves as a resource by providing training to established teams on handling debt collection processes within the respective operational areas

  • Serve as an external contact for the company in relation to instigating credit collections from defaulting clients within operational areas.

  • He/she will liaise with the CX and CO to provide weekly collections’ updates and recommendations for repossession in cases of stubborn and nonpaying accounts with no clear commitments to pay.

  • Ensure all PAR16+ installer model clients are at zero.

4. Outcome : Asset and stock Management

Key Responsibilities

  • Overall management and supervision to the BrightLife stock point/storefronts in the respective areas of operations and among the sales teams.

  • He/she shall be responsible for the proper custody of company stock in their possession from getting lost and or getting damaged.

  • He/she will be responsible for providing fully signed stock count reports on a monthly basis with the help of branch administrator.

  • He/she shall maintain records on area and customer sales.

5. Outcome : Client relationship Management

Key Responsibilities

  • Support in quick resolution of client complaints to enhance customer loyalty and promote product referral system and processes.

  • He/she shall work hand in hand with the area Collections Officer to resolve customer complaints by investigating problems; developing solutions; preparing reports and making recommendations to management.




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