Communications Officer

Qualifications, Skills and Experience:

• Bachelor’s Degree in Mass Communication, Marketing, Business Administration, or any related field.
  
• Professional certification in Digital Marketing, Public Relations, Corporate Communications, or related disciplines is an added advantage.
  

Skills & Experience

• At least 5 years' experience in marketing with a bias to PR, Communication and Media Management.
  
• Must have good creative, verbal, and written communication skills.
  
• Organizational and administrative skills are critical for the role.
  
• Ability to translate strategy into achievable performance objectives.
  
• Good knowledge of modern practices in communications and digital marketing.
  
• Knowledge of Adobe Photoshop, InDesign, and Illustrator is an added advantage.
  
• Ability to manage multiple projects at a time.
  
• Strong interpersonal and stakeholder management skills.
  

Key Result Areas

• Provide first-level support and coordination for all the Bank’s communications with media houses, digital platforms, marketing and communications agencies, and other prospective marketing partners and suppliers.
  
• Write, edit, and distribute content, including publications, press releases, newsletters, website content, annual reports, speeches, and other marketing material that communicates the Bank’s activities, products and/or services.
  
• Plan, execute and measure all digital marketing, including SEO/SEM, Bank database, email, social media and display advertising campaigns.
  
• Develop and coordinate internal communications plans to drive employee engagement and support change management for campaigns, particularly across front-line branch teams and business units.
  
• Take the lead in the coordination and execution of any events/initiatives relating to public relations and ESG initiatives, ensuring coordination of suppliers and participants on the ground, crowd management and security, media/brand visibility, among other things.