Corporate Account Manager

Qualifications

• Bachelor's degree in business, sales, or equivalent training in business or sales management.
  
• Sales experience of 3 -5 years in telecommunication or FMCG.
  
• Strong understanding of telecommunications products and services, particularly data solutions, internet, and enterprise services.
  
• Excellent negotiation, communication, and presentation skills, with the ability to influence decision-makers.
  
• Proficiency in using CRM tools for account management and reporting.
  
• Analytical mindset with the ability to identify market trends and customer needs.
  
• High level of self-motivation, organization, and time management skills.
  

• Develop and maintain strong, long-term relationships with corporate clients, serving as their primary point of contact.
  
• Conduct regular client meetings to understand business needs, gather feedback, and identify opportunities for service improvement.
  
• Ensure high levels of client satisfaction by addressing queries, concerns, and service issues promptly.
  
• Achieve monthly, quarterly, and annual sales targets through the acquisition of new clients and the retention and expansion of existing accounts.
  
• Identify and pursue upselling and cross-selling opportunities for Airtel Business products and services, including data solutions, internet services, managed services, and IT solutions.
  
• Prepare and present tailored product proposals, quotations, and presentations to clients based on their unique business requirements.
  
• Conduct market research to understand industry trends, customer needs, and competitive landscape.
  
• Develop and implement account strategies in line with Airtel Business’s Go-To-Market (GTM) plan to maximize revenue potential.
  
• Work closely with the marketing and product teams to develop campaigns and initiatives targeting the corporate segment.
  
• Maintain an accurate and updated sales pipeline using CRM tools, tracking client interactions, opportunities, and progress.
  
• Prepare and submit regular sales reports, including forecasted sales, market insights, and key account updates.
  
• Participate in sales meetings, providing insights into account performance and sharing best practices with the broader sales team.