Credit Controller

Requirements

• Bachelor’s degree in finance, accounting, or mathematics, CPA Finalist

• A minimum 5 years’ experience in Collections and credit control role.

• Over 3 Years proven experience as a Head of credit control or credit control manager

• Excellent analytical skills, strong IT skills and a good communicator with excellent interpersonal skills.

• Good interpersonal and people management skills.

• Ability to follow processes and procedure accurately.

• Ability to meet tight deadlines.

Requirements

• Bachelor’s degree in finance, accounting, or mathematics, CPA Finalist

• A minimum 5 years’ experience in Collections and credit control role.

• Over 3 Years proven experience as a Head of credit control or credit control manager

• Excellent analytical skills, strong IT skills and a good communicator with excellent interpersonal skills.

• Good interpersonal and people management skills.

• Ability to follow processes and procedure accurately.

• Ability to meet tight deadlines.

• Collection of cheques as per your allocated list.

• Timely Dispatch of invoices and statements at the beginning of the month.

• Responsible for proper accounting for cheques and cash collected plus preparing a daily report for then client visited

• Sorting out client’s invoices, statements and credit notes and putting them in envelops for posting and delivery.

• Prepare daily collection plan and hand over daily collection report the following morning

• Following-up on client payment date through telephone calls or visitation.

• Reconciliation of client accounts in cases of dispute.

• Follow-up on clients who are unable to pay and take relevant action plus collection of outstanding dues.

• Communicating any clients’ complaints and instructions to the office.

• Follow-up on customers who have issued bouncing cheques.

• Ensure aging balances does not move categories towards 180days.

• Ensure reduction in customer complain related receipt of invoice

• Timely resolution of customer issues and escalation of any issues outside job scope and follow through to ensure closure

• Proactively act and follow up on assigned customer requests / complaints to closure and keep customers updated on the status.

• Plan course of action to recover outstanding payments

• Locate and contact clients to inquire of their payment status

• Negotiate payoff deadlines or payment plans

• Investigate and resolve discrepancies

• Create trust relationships with clients when possible to avoid future issue

• Update account status and database regularly

• Maintains up-to-date customer contact information in the collections systems.

• Will be required to initiate external contact with customers and may perform advanced loss prevention activities (i.e. skip tracing, field chasing, account settlement) or administrative work

• Negotiating re-payment with clients by form of payment in full, settlements and / or payment arrangements.

• Meet monthly collection goals as assigned by management.

• Reviewing the company debtor list.