Africa Global Logistics Uganda

Transportation + 2 more

Customer Service Officer (Airfreight)- Apprenticeship

Job details

Contract Type

Description

Profile

  • Recent graduates (Diploma or Bachelor's)

  • Individuals at the start of their careers seeking hands-on experience

  • Individuals passionate about logistics and operations

Responsibilities
  • Manages end-to-end airfreight file processing, including creation, documentation verification, and coordination of all operational stakeholders in line with SOPs.
  • They ensure continuous tracking of shipments, timely client communication, and execution of key milestones from origin to delivery while maintaining system accuracy.
  • Additionally, they monitor costs, margins and compliance, escalating issues and ensuring efficient, KPI-driven service delivery.


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