Digital Community Manager

Requirements:

• Bachelor’s degree in:
  • Marketing
    
  • Communications
    
  • Media Studies
    
  • Digital Marketing
    
  • Public Relations
    

Experience

• 3–5 years experience in:
  • Social media management
    
  • Digital content creation
    
  • Community management
    
  • Agency or media environment
    

Digital Community Management

• Manage daily interactions across all social media platforms.
  
• Respond to audience queries, comments, and messages promptly.
  
• Build strong, engaged, and loyal online communities.
  
• Moderate discussions to maintain brand safety.
  
• Implement and enforce community guidelines.
  

Content Creation & Publishing

• Create engaging digital content including:
  • Social media posts
    
  • Captions and storytelling
    
  • Short-form videos
    
  • Visual content concepts
    
• Work with designers and production teams to produce high-quality content.
  
• Maintain a consistent brand voice across platforms.
  
• Ensure timely publishing according to content calendars.
  

Digital Content Strategy Execution

• Support development and execution of content strategies.
  
• Align content with audience interests, brand objectives, and campaigns.
  
• Contribute creative ideas for digital campaigns and storytelling.
  
• Ensure content drives engagement and platform growth.
  

Page Growth & Audience Development

• Implement strategies to grow followers organically.
  
• Increase audience engagement and interaction rates.
  
• Identify audience growth opportunities and trends.
  
• Support digital brand visibility initiatives.
  

Performance Monitoring & Reporting

• Track and analyze performance metrics including:
  • Reach
    
  • Engagement
    
  • Follower growth
    
  • Content performance
    
• Generate weekly and monthly performance reports.
  
• Use data insights to optimize content and engagement strategies.
  

Digital Campaign Support

• Support execution of digital campaigns and activations.
  
• Amplify campaign reach through active community engagement.
  
• Coordinate campaign messaging across platforms.
  

Trend Monitoring & Innovation

• Monitor digital trends, viral content, and platform updates.
  
• Recommend innovative approaches to enhance engagement.
  
• Stay updated on best practices in social media and digital marketing.