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Airtel Uganda

Telecommunications

Head SME

Closed for applications

Posted: 21 Nov 2025

Apply by: 28 Nov 2025

Expired

Job details

Contract Type

Description

Qualifications

Must have:

  • Must have: Bachelor’s Degree in Business, Sales, Marketing, IT, or related field.
  • Preferred: MBA or Executive Leadership Program participation.
  • Minimum 10 years’ commercial experience with at least 5 in leadership roles.
  • Proven track record in B2B, B2C, or channel sales management.
  • Experience managing distributed teams and multiple sales channels.
  • Familiarity with telecoms, technology, or high-volume FMCG/financial services sectors (telecom/tech experience is an added advantage but not mandatory).

Critical skills for the role:

  • Strategic Thinking & Execution Discipline.
  • Team Leadership & Talent Development.
  • Strong Commercial Acumen & P&L Understanding.
  • Stakeholder Management & Collaboration.
  • Data-Driven Decision Making & Insight Generation.
  • Entrepreneurial Mindset.



  • Deliver Net Adds and Revenue growth for all products.
  • Execute Account Development Plans (ADPs) and GTM initiatives.
  • Drive segment-level product adoption and upsell/cross-sell opportunities.
  • Onboard, manage and grow Franchise Partner Network.
  • Improve DSA productivity.
  • Ensure national footprint is aligned to revenue opportunity.
  • Field coaching and performance management of Regional Heads.
  • Execution of zonal sales plans.
  • Regular training & mentoring.
  • Talent reviews and succession planning.
  • Coaching Direct Sales Agents, Supervisors, and Key Account Managers.
  • Collaborate with customer experience and backend support.
  • Track churn & proactively resolve service blockers.
  • Segment analysis & performance dashboards.
  • Use insights for interventions.


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