Human Resources (HR) / Employee Relations Specialist

Job Responsibilities:

• Provide technical and administrative support for employee lifecycle processes, including:
  

  • New hire actions
    
  • Transfers
    
  • Promotions
    
  • Terminations
    
  • Demobilizations
    
• Process and maintain personnel action forms and employee records within the HR Information System (HRIS).
  
• Ensure employee data is accurate, complete, and updated in a timely manner.
  
• Create, organize, and maintain personnel files in accordance with company policies, legal requirements, and audit standards.
  
• Support HR documentation, reporting, and recordkeeping requirements.
  
• Ensure confidentiality and security of sensitive employee information.
  
• Provide guidance regarding company procedures, workplace expectations, and conflict resolution processes.
  

• Assist with employee relations investigations by:
  

  • Gathering information
    
  • Documenting findings
    
  • Maintaining investigation records
    
  • Supporting follow-up actions
    
• Promote a positive workplace culture focused on respect, teamwork, and professionalism.
  
• Support workforce planning activities and organizational staffing needs.
  
• Maintain knowledge of HR policies and communicate requirements clearly to an international workforce.
  
• Schedule and coordinate employee training programs.
  
• Develop and monitor HR metrics.
  
• Prepare reports, presentations, and communication materials for employee programs and initiatives.
  
• Identify opportunities to improve HR processes, workflows, and operational efficiency.
  
• Support implantation of HR process improvements in coordination with leadership and stakeholders.
  
• Assist with special projects and other HR initiatives assigned by the HR manager or leadership team.
  
• Perform other job-related duties as assigned that are consistent with the nature and level of the position.
  

Required qualifications:

• Education:
  

  • High school diploma or GED is required.
    
  • Associate degree in Human Resources, Organizational Development, Business, or a related discipline is strongly preferred.
    

• Experience:
  

  • At least two (2) years of experience in at least two or more HR functions (e.g., staffing, performance management, employee relations, benefits, onboarding, compliance, training, or payroll).
    
  • Two (2) years of administrative experience, including document control and record-keeping.
    
  • One (1) year of experience working with a multi-national workforce with diverse cultural backgrounds.
    
  • Experience working in a fast-paced environment with competing deadlines and rapidly changing priorities.
    
  • Proven ability to provide excellent customer service and to address employee needs effectively.
    
  • Strong organizational skills, with the ability to multi-task, meet deadlines, prioritize tasks, and handle multiple projects simultaneously.
    
  • Strong critical thinking, report development, and problem-solving skills with proven attention to detail and accuracy.
    

• Technical Skills:
  

  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
    
  • Experience with HR Information Systems (HRIS) data entry systems and tools.
    
  • Proficiency with everyday tools (email, data retrieval, voicemail, and internet/intranet platforms).
    

• Language Skills:
  

  • Strong English proficiency for effective written and verbal communication as required for employee relations, reporting, and adherence to safety, health, and security protocols.