ICT Systems Integration Support Technician

Diploma in or an equivalent of educational certification.

The technician should have a 6 years of working experience in alternate power systems & system integration any country.

Experience providing services in the field of alternate power area to or in a field operation of the UN common system or comparable international organization is desirable.

Experience in the field of information systems or related area in a conflict or post conflict setting is required.

Must have excellent oral & written communication skills.

Must meet deadlines & provide quick turnaround on projects when needed.

Work as part of FTS duty roster responsible for emergency customer support calls after official working hours.

Possession of a valid driving license.

Fluency in written & spoken English is required.

Willingness to work with minimum supervision.

Install & commission UPS, solar & battery systems, as well as assist in installing a variety of critical power equipment.

Install, configure & maintain UPS systems according to manufacturer specifications & industry best practices.

Conduct routine maintenance & testing of AC / DC power systems hardware & UPS systems for optimal performance & reliability.

Inspect newly procured UPS, batteries, solar & related equipment.

Coordinate with the network team to ensure online backup systems firmware is up to date for improved equipment performance & reliability.

Research modern alternative power equipment & methods to enhance existing systems.

Collaborate with stakeholders to find better solutions.

Travel to various UN sites to perform scheduled preventative maintenance & repairs on UPS systems, AC / DC rectifiers, batteries, solar backup systems & Power Distribution Units (PDUs).

Accurately troubleshoot & diagnose UPS systems, as well as other AC & DC backup systems.

Respond to emergency maintenance requests at remote UN sites within the required time frame.

Complete documentation promptly & accurately using the company's computer systems & assess & report the urgency of needed repairs.