IT Applications Support Officer

Required Qualifications & Skills

• Bachelors in ICT, Computer Science, and any related ICT field.

• A minimum of four years’ experience in banking sector

• At least 2 years of Database Administration experience on Oracle and/or SQL Server

• ITIL V3 Foundation

• Oracle (OCA or OCP) an added advantage

• Oracle (OCP) and/or SQL Server certifications

• Computer setup, maintenance, and troubleshooting.

• Assist in database designs and update and amend existing databases

• Monitor database performance, availability and efficiency

• Sustain the security and integrity of data by establishing and enforcing standards

• Create complex query definitions that allow data to be extracted

• Support users and maintain databases by identifying and solving database requirements.

• Perform data backups and other data recovery and resilience procedures such as data replication and restoration of data.

• Maintain database performance by calculating optimum values for database parameters; implementing new releases; completing maintenance requirements and promoting Process Improvement.

• Set up, test and support new databases and data handling systems like a data warehouse that will support BRAC’s business intelligence (BI) and analytic system requirements.

• Manage real time monitoring/alerts, review database performance and trending, and make appropriate recommendations on improvements