Kampala Distribution Centre Supervisor

The purpose of the role is to ensure efficient, accurate, and timely management of dressed chicken distribution operations at the Kampala Distribution Centre — including cold-room stock handling, dispatch coordination, and product integrity — while maintaining strict cold-chain compliance and high service standards to support customer satisfaction and sales growth.

Education:

• Diploma or Degree in Logistics, Supply Chain Management, Business Administration, or Operations.
  

• Minimum 3 years’ experience in cold-chain distribution (preferably poultry, meat, or FMCG).
  
• Proficient in ERP systems (Business Central, NavOne) and MS Excel.
  
• Strong leadership, coordination, and communication skills.
  
• Knowledge of cold storage operations, hygiene, and food safety standards.
  
• Ability to lead early-morning and weekend shifts.
  
• High integrity and accountability.
  

Distribution Operations

• Oversee daily dispatch of dressed chicken to depots, shops, and contract customers.
  
• Ensure all trucks load and depart by 7:00 AM as per dispatch schedule.
  
• Coordinate the order make-up process, ensuring products match invoices and customer requirements.
  
• Supervise cold-room loading and unloading, maintaining correct temperatures (-18°C to 0°C).
  
• Ensure vehicle hygiene, crate management, and product handling meet company and food safety standards.
  

Stock Control

• Supervise daily and weekly stock counts and reconcile physical stock against ERP (Business Central/NavOne).
  
• Manage product rotation (FIFO) to minimize drip loss and expiries.
  
• Work with the Stock Controller and Quality Officer to resolve variances immediately.
  
• Monitor and report on daily stock movements, drip loss, and returns.
  

Team Management

• Lead the dispatch officers, loaders, and cold-room handlers to achieve efficiency and discipline.
  
• Enforce timekeeping, PPE use, and cold-room safety procedures.
  
• Conduct daily briefings and shift handovers.
  
• Identify training needs for staff and ensure skill development in handling and hygiene.
  

Cold Chain & Quality Compliance

• Ensure all operations meet cold-chain and food safety standards (HACCP/ISO).
  
• Monitor cold-room and refer truck temperature logs daily.
  
• Ensure regular cleaning, fumigation, and sanitation schedules are implemented.
  
• Liaise with Quality Assurance on product quality and corrective actions.
  

Reporting & Coordination

• Prepare and submit daily reports on dispatch, stock variance, drip loss, and vehicle performance.
  
• Track and report Order Fulfillment (OF) and On-Time Delivery (OD) metrics.
  
• Collaborate with Sales, Customer Service, and Finance to ensure orders, invoices, and credits align.