Lodge Manager

Key Responsibilities
Guest Experience

• Deliver warm, personalized hospitality to all guests
  

• Oversee check-in, check-out, and daily guest communications
  

• Handle guest concerns or feedback professionally and promptly
  

Operations Management

• Supervise housekeeping, kitchen, front office, and maintenance departments
  

• Maintain service excellence, cleanliness, and comfort standards
  

• Ensure smooth daily operations across all departments
  

Financial & Inventory Oversight

• Monitor budgets, cash flow, and expenditure
  

• Manage supplier orders and stock levels (F&B, fuel, housekeeping)
  

• Keep accurate records of purchases and usage
  

Team Leadership

• Lead and motivate a multicultural team
  

• Handle staff training, scheduling, and performance reviews
  

• Foster a strong team culture and ensure staff accountability
  

Environmental & Community Relations

• Ensure compliance with sustainability and eco-tourism practices
  

• Build and maintain positive relationships with local communities and partners
  

Required Skills

• Strong leadership, communication, and team management
  

• Proficiency in budgeting, reporting, and lodge software (Excel, POS systems)
  

• High-level guest service and problem-solving abilities
  

• Flexibility and adaptability to remote, off-grid environments
  

• Cultural awareness and respect for local practices
  

Qualifications

• 5+ years’ experience managing a lodge, camp, or similar remote hospitality operation
  

• Experience working in high end travel and tour management is an added advantage
  

• The ideal candidate should be a Kenyan ready to relocate to Uganda.
  

💼 What’s Offered

• Gross Salary: USD $1,800 – $2,800/month (based on experience)
  

• Onsite accommodation, meals, and utilities included
  

• Annual leave + return flight allowance
  

• Opportunity to grow with a reputable and conservation-minded brand