Project Support Officer (PSO)

Qualifications & Academic Background

• A University Degree in Computer Science, Information Technology, or Education (B.Sc. Ed).
  
• A Bachelor of Science (B.Sc.) majoring in Physics, Mathematics, Chemistry, or Biology, provided the candidate demonstrates high technical aptitude.
  
• CompTIA A+ certification or equivalent professional credentials is an added advantage.
  
• A recognized Certificate in Training or documented experience in facilitating technical workshops and staff development.
  
• At least 2 years’ relevant experience in training, education technology, IT support, school programs, or project implementation
  

2. School Implementation Support Train teachers, students, and school champions on use of the software. Ensure schools have the right environment for software use (power, timetable, lab access, etc.). Monitor progress and help solve implementation challenges. Conduct regular visits to assigned schools.

4. Technical Support Troubleshoot minor hardware and software issues. Maintain records of equipment and software in schools. Escalate unresolved technical issues. Recommend upgrades and repairs where necessary.

6. Stakeholder Engagement Build strong relationships with school administrators, teachers, and education officials. Promote positive attitudes toward digital learning. Represent CSTS professionally at all times.

8. Other Duties Perform any other official duties assigned by management.