Regional Business Head

• A bachelor’s degree in a Business course or any related degree.
  
• A professional certificate / Masters will be an added advantage.
  
• A minimum of Eight (8) years’ experience in sales in banking or a
  
• financial institution with a proven track record to deliver results of which five (5) should have been at management level.
  
• Demonstrated experience in agency banking, branch network
  
• management, fintech distribution, digital channels, or retail sales management.
  
• Proven track record of achieving business growth, customer acquisition, sales, and market expansion targets.
  

Agency Banking & Fintech Distribution

• Lead expansion, management, and performance of the Bank’s Super Agent and Agent network.
  
• Drive agent acquisition, onboarding, activation, and productivity improvement.
  
• Ensure strong agent coverage in strategic and underserved markets.
  
• Grow transaction volumes and adoption of fintech and digital services through the agency channel.
  

Retail Business Growth & Sales Leadership

• Drive achievement of retail sales and revenue targets across the assigned region.
  
• Lead and manage branch sales teams to drive acquisition, deposits, lending, and cross-selling.
  
• Monitor branch sales productivity in line with the set targets and implement performance improvement interventions.
  
• Drive execution of retail campaigns and regional business initiatives.
  

Channel Performance & Distribution Effectiveness

• Optimize and monitor performance across branch and agency channels to improve market reach and customer access.
  
• Develop regional distribution strategies to maximize customer acquisition and wallet share.
  
• Track and improve productivity, profitability, and service delivery across all distribution channels.
  

Customer Acquisition & Market Expansion

• Identify market opportunities and lead regional expansion initiatives.
  
• Drive acquisition of retail customers through branch, agent, and ecosystem partnerships.
  
• Strengthen the Bank’s visibility and penetration within the region.
  

Risk, Compliance & Governance

• Ensure compliance with Bank policies, KYC/AML, and regulatory requirements across branches and agent networks.
  
• Proactively monitor operational and fraud risks within agency banking and retail sales activities.
  
• Ensure service quality and customer complaint resolution.
  

People/Team Leadership

• Lead branch sales teams and regional agency support teams to deliver business objectives.
  
• Coach and develop team capability to improve sales effectiveness and customer engagement.
  
• Drive a high-performance culture through performance tracking and accountability.