Rider Sales – Clerks

Minimum Academic Qualifications:

• A’ Level or Diploma preferred
  

• Valid Class A motorcycle riding permit.
  

Minimum Experience:

At least 1–2 years’ experience in delivery or field sales (preferably in FMCG, meat, or poultry).

• Good knowledge of Kampala routes and customer locations.
  
• Basic numeracy and record-keeping skills.
  
• Strong communication, honesty, and customer service orientation.
  
• Ability to work early mornings, weekends, and under pressure
  

Delivery & Distribution

• Deliver dressed chicken orders to shops, restaurants, agents, and households promptly and accurately.
  
• Verify the quantity, temperature, and condition of products before dispatch.
  
• Obtain customer signatures or delivery confirmations for all deliveries.
  
• Return delivery documents and payment receipts to the Distribution Centre daily.
  

Sales & Customer Engagement

• Promote and sell dressed chicken products to existing and potential customers along assigned routes.
  
• Identify new customers or outlets within the delivery area and share leads with the sales team.
  
• Upsell products, communicate ongoing promotions, and encourage repeat business.
  
• Provide basic product information and handle customer queries courteously.
  

Stock Management

• Maintain accurate records of deliveries, returns, and collections.
  
• Report any stock shortages, damages, or customer complaints immediately.
  

Motorcycle Care

• Always operate the company motorcycle safely and responsibly.
  
• Conduct daily pre-ride checks (fuel, brakes, lights, tyres, carrier box).
  
• Ensure the motorcycle and delivery box are clean, branded, and well-maintained.
  
• Report mechanical or safety issues to the Supervisor immediately.
  

Compliance & Conduct

• Follow all traffic laws, safety standards, and cold-chain handling procedures.
  
• Wear full company uniform and safety gear (helmet, reflector, gloves).
  
• Maintain professional behaviour and courtesy when interacting with customers.
  
• Support any other duties assigned by the supervisor.