Supply Chain Manager

Requirements

• Bachelor’s degree in supply chain management, Procurement, Logistics, Pharmacy, Business Administration, or a related field.
  
• Professional certification in Supply Chain Management, Procurement, Logistics, or International Trade is an added advantage.
  
• Master’s degree in supply chain management, Business Administration, or a related field is desirable.
  
• Minimum 7–10 years of progressive supply chain experience.
  
• At least 5 years managing pharmaceutical or healthcare product importation.
  

Importation Strategy & Planning

• Develop and implement the organization's importation strategy for pharmaceuticals, medical consumables, medical equipment, and related healthcare products.
  
• Ensure optimal sourcing and importation practices that deliver cost savings, supply continuity, and operational efficiency.
  
• Lead import planning activities to ensure adequate stock availability while minimizing inventory holding costs.
  

Import Operations Management

• Oversee the end-to-end importation process from order placement to final delivery.
  
• Ensure all imported products are delivered on time, in full, and in compliance with regulatory requirements.
  
• Coordinate closely with suppliers, freight forwarders, customs agents, and internal stakeholders to ensure smooth import operations.
  

Supplier & Stakeholder Management

• Build and maintain strong relationships with both local and international suppliers.
  
• Conduct regular supplier performance reviews and ensure adherence to service level agreements.
  
• Lead supplier negotiations relating to pricing, lead times, service levels, and contractual obligations.
  

Regulatory Compliance & Government Relations

• Ensure full compliance with all applicable importation, pharmaceutical, medical device, customs, and healthcare regulations.
  
• Maintain strong professional relationships with regulatory authorities and government agencies.
  
• Demonstrate expert knowledge of:
  • National Drug Authority (NDA) requirements and processes.
    
  • Uganda Revenue Authority (URA) customs and importation procedures.
    

Contract Management

• Maintain oversight of all supplier contracts related to imported products.
  
• Monitor contract performance, pricing agreements, service levels, and renewal timelines.
  
• Ensure contractual obligations are fulfilled by all parties.
  

Process Management & SOP Development

• Develop, implement, and continuously improve importation policies, procedures, and Standard Operating Procedures (SOPs).
  
• Clearly define and document end-to-end importation workflows and responsibilities.
  
• Ensure importation processes are standardized, compliant, and aligned with organizational objectives.
  

Risk Management

• Identify importation risks and develop mitigation strategies.
  
• Monitor geopolitical, regulatory, supplier, logistics, and market risks affecting imported products.
  
• Lead business continuity planning for critical imported medicines and consumables.