Tropical Heat Ltd

Retail + 2 more

Sales - Exports Manager

Job details

Contract Type

Description

Qualifications and Experience

  • Bachelor’s degree in Business, Marketing, International Trade, or related field.
  • Minimum five to eight years’ export sales experience, with proven success in African markets.
  • Strong understanding of distributor management, route-to-market planning, and commercial execution.
  • Experience in FMCG preferred, especially food or consumer goods.
  • Strong negotiation, communication, and relationship management skills.
  • Ability to travel extensively across African markets.



Responsibilities

Market Development and Sales Growth

  • Drive sales expansion across target African countries through structured planning and execution.
  • Identify new distributors, evaluate potential partners, and support onboarding and performance management.
  • Develop joint business plans, pricing strategies, route-to-market models, and annual targets for each market.
  • Conduct regular market visits to assess brand presence, visibility, and compliance with agreed standards.

Distributor and Customer Management

  • Build strong relationships with distributors, wholesalers, and key accounts across African markets.
  • Monitor sell-in and sell-out performance, stock levels, and order cycles.
  • Ensure timely communication of promotions, pricing, forecasts, and order requirements.
  • Support distributors with sales training, merchandising standards, and market activation plans.

Commercial Execution

  • Prepare sales budgets, forecasts, distributor scorecards, and market performance reports.
  • Track competitor activity, pricing movements, and category trends in each market.
  • Work with Marketing on localised campaigns, product launches, and visibility materials.
  • Collaborate with Supply Chain and Logistics to ensure accurate documentation, timely shipments, and export compliance.

Market Knowledge and Compliance

  • Maintain up-to-date understanding of regulatory requirements, standards, and import procedures in each country.
  • Ensure product registration, labels, and documentation meet market rules.
  • Monitor currency, duty structures, and trade barriers and adjust plans accordingly.

People Leadership

  • Provide leadership to export sales teams and distributor sales representatives.
  • Responsible for recruitment and training of the team.
  • Conduct performance reviews, coaching, and capability building to strengthen in-market execution.
  • Promote a disciplined, target-driven, and customer-focused culture.


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