Requirements:

• Diploma/Degree in Commerce/Finance, Business Management/Administration, or related field.
  
• Professional membership/qualification: CPA II and above or ACCA (or equivalent).
  
• 1–2 years work experience in Accounts Receivable/Collections or similar role.
  
• Experience in invoicing, billing, customer follow-ups, and basic reconciliations.
  
• Proficiency in MS Office applications (Excel, Word, PowerPoint).
  
• Proficiency in ERP/accounting system (e.g., QuickBooks or similar).
  
• Strong attention to detail and accuracy in financial record-keeping.
  
• Strong communication skills for customer engagement and internal coordination.
  
• Ability to prioritize tasks and meet deadlines (daily posting, weekly follow-ups, month-end).
  
• Problem-solving skills for resolving account discrepancies and payment issues.
  
• Strong filing discipline for reconciliation and audit readiness.
  
• High professional integrity, confidentiality, and organizational skills
  

• Assist in preparing invoices and ensure invoices are shared with customers promptly after approval.
  
• Assist in confirming invoice supporting documents are attached (delivery note/service sheet/customer confirmation).
  
• Support recording of incoming payments by compiling proof of payment and sharing with the accountant – receivables for posting/verification.
  
• Update customer account information (contacts, emails, addresses) as guided by the supervisor.
  
• Update receivables trackers daily/weekly (invoice register, collections follow-up list, promised pay dates, basic aging list) and ensure they are accurate.
  
• Send customer statements and payment reminders using approved templates.
  
• Make follow-up calls/emails for overdue invoices based on an assigned list and record outcomes in the tracker.
  
• Handle routine finance customer complaints (missing invoice, request for statement, receipt confirmation) and escalate complex disputes (pricing/service issues) to the supervisor.
  
• Maintain accurate filing (soft and hardcopy) for invoices, POPs, statements, and customer communications for reconciliation and audit purposes.
  
• Support basic reconciliations by preparing customer schedules, receipt lists, and follow-up lists for review by the supervisor.
  
• Coordinate with the rider for delivery/collection of cheques and documents, and maintain a simple cheque log (received/banked/cleared).
  
• Ensure compliance with company processes, approvals, and documentation standards.
  
• Assist in preparing basic receivables summaries (overdue list, promised payments list) for review by the Accountant – Receivables.
  
• Assist in tracking cheques to ensure they are collected, banked, and followed up until cleared; report exceptions to the supervisor.
  
• Assist during month-end by ensuring all invoices and POPs are filed and trackers are up to date for reporting.
  
• Support internal/external audits by retrieving requested documents and schedules as guided.