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Regen Organics

Manufacturing

Digital Sales Associate - Naivasha

Job details

Contract Type

Description

Key Duties and Responsibilities:

Lead Database Management
  • Maintain a lead list of up to 1,000 farmers: ensuring contact details are complete, accurate, and up to date at all times

  • Validate and enrich new leads provided by the promoters you are collaborating with by confirming farmer identity, crop type, location, and current purchasing status through a follow-up call before adding to the active list

  • With the help of your manager, segment and prioritise the lead list so that calling effort is directed at the farmers most likely to convert

  • Flag and resolve data quality issues proactively - do not allow the database to degrade through inaction

Farmer Calling & Conversion
  • Make a minimum of 150 farmer calls per week, covering new leads, active prospects, first-time buyers, and repeat follow-ups

  • Use calls purposefully: convert hesitant leads, support farmers through the purchase decision, follow up on application after buying, and collect feedback on results

  • Keep call records accurate and current in the database immediately after each call

  • Identify farmers showing strong sales intent and escalate or act on them quickly, in coordination with the promoter if buying from the NCPB, an agrovet or cooperatives.

Promoter Collaboration
  • Ensure that what you are saying to farmers by phone is consistent with what the promoter is saying in person - a unified message builds trust

  • Verify new leads passed by the promoter through a call within 48 hours and confirm the outcome back to the promoter

Local Events & Information Centre
  • Attend and actively participate in 1-2 local farmer events per month to promote Evergrow, generate new leads, and maintain community visibility for the brand

  • Run the Evergrow information centre as a point of contact for farmers seeking advice on Evergrow products, application, and results - keeping it stocked, organised, and welcoming

  • Use events and the information centre proactively as lead generation opportunities: capture contact details, crop type, and current fertiliser use from every new farmer interaction

Local Intelligence & Advisory Support
  • Provide the central advisory associate with weekly input on local crop conditions, planting and harvesting stages, and any local events or priorities that should influence advisory content

  • Flag anything on the ground that the central team needs to know - unusual weather impacts, supply issues at the depot, farmer complaints about product performance - promptly and clearly

In-Season Depot Selling
  • During peak selling season (2 months long rains, 1 month short rains), step into priority depots to sell directly to farmers alongside the promoter

  • Operate at the depot with the same energy and product knowledge as a trained promoter - know the product, know the price, know the objections, and know how to close

  • Use depot time to identify and capture new leads for the digital follow-up pipeline


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