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Seniority (Business, strategic management, Computers, software development and services)
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Turnkey Africa Ltd
Computers + 1 more
Description
Required profile
- 5+ years in product, engineering, delivery, technical operations or platform execution roles.
- Has led people, squads, workstreams or delivery teams, even if not yet at large-company head-of-function level.
- Experience working in a live customer-facing platform environment.
- Experience working closely with engineering teams and business/commercial teams.
- Experience with SaaS, fintech, InsurTech, marketplace, payments, lending, agency banking, platform operations or integration-heavy environments.
Technical and delivery capability
- Understands APIs, integrations and basic distributed-system issues.
- Can read system diagrams and integration flows.
- Understands release management, QA, rollback, monitoring and incident response.
- Can ask engineers practical questions and challenge respectfully.
- Can distinguish between product issues, engineering issues, support issues, user-training issues and partner-side issues.
- Can communicate technical issues clearly to non-technical teams.
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