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Kenya National Commission on Human Rights
CLOSEDInformation Communication Technology Officer
Kitale, Kenya
CLOSED FOR APPLICATIONS
Information Communication Technology Officer
Closing: Mar 29, 2024
This position has expiredPublished: Mar 18, 2024 (2 months ago)
Job Requirements
Education:
Work experience:
Language skills:
Job Summary
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Skills, Experience and Minimum Qualifications
• Bachelor’s Degree in Computer Science, Information Technology, Business Information Technology or any relevant field from a recognized institution.
• At least 1 year of relevant service in a comparable position from a reputable organization.
• Professional Certification in Cisco Certified Network Associate (CCNA)
• Good knowledge of Information Technology Infrastructure Library (ITIL)
• Good knowledge of Active Directory Services and management.
• Good knowledge of software development tools and maintenance practices.
• Good knowledge of relational database management
• Excellent organizational and problem solving skills
• Meet the requirements of Chapter Six of the Constitution of Kenya
Responsibilities
Skills, Experience and Minimum Qualifications
• Bachelor’s Degree in Computer Science, Information Technology, Business Information Technology or any relevant field from a recognized institution.
• At least 1 year of relevant service in a comparable position from a reputable organization.
• Professional Certification in Cisco Certified Network Associate (CCNA)
• Good knowledge of Information Technology Infrastructure Library (ITIL)
• Good knowledge of Active Directory Services and management.
• Good knowledge of software development tools and maintenance practices.
• Good knowledge of relational database management
• Excellent organizational and problem solving skills
• Meet the requirements of Chapter Six of the Constitution of Kenya
- Assist in monitoring ICT service desk delivery issues to ensure quick resolution of user related incidents enhancing customer service delivery.
- Assist in undertaking the day to day management of the information technology platforms to facilitate the efficient delivery of customer service and processing all transactions.
- Assist in maintaining and update the organizational ICT systems across the Commission to retain current information.
- Assist in monitoring the Wide Area Network and the Local Area Network and ensure optimum output performance within the Commission to enable smooth internet and network connectivity.
- Assist in ensuring the smooth running of all ICT systems including web applications, email system, firewall and spam filter.
- Support roll out of new applications and hardware as well as maintenance of inventory for the organization’s IT hardware and software both at the main offices and in regional offices.
- Participate in timely preparation of the ICT department budgets, work plans and reports.
- Assist in undertaking frequent data back-up for the Commission critical data and facilitate offsite storage of backup media.
- Provide user support on ICT hardware and network infrastructure and carry out preventative maintenance of ICT equipment through regular updates of operating systems.
- Assist in installing and configuring security applications within the Commission.
- Assist in setting up and configuring virtual private networks for out of office connectivity.
- Assist in developing system specification; writing and testing computer programmes according to instructions and specifications.
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