Proficiency in the installation, configuration and maintenance of ICT hardware, software, and networks.
Sound knowledge of cybersecurity best practices and data protection compliance.
Ability to manage ICT assets, maintain accurate inventory, and coordinate ICT equipment repairs.
Strong user support skills; developing ICT procedures, delivering training, promoting effective technology use.
Familiarity with server infrastructure and wireless access point management (e.g. Aruba networks).

2. Interpersonal and Communication Skills

Ability to train and build capacity among non-technical users.
Strong communication skills; effective collaboration with internal teams and external vendors.
Professional, proactive and responsive approach to service delivery.

3. Analytical and Problem-Solving Skills

The requirements

QUALIFICATIONS:

Diploma in Computer Science, Information Technology, or a related field. Bachelor’s degree is an added advantage
Relevant certifications such as CCNA, Microsoft Systems Engineering, ITIL

EXPERIENCE:

Minimum of 2 years’ experience similar role. Previous experience working in a school environment will be an added advantage.
Proven experience managing network infrastructure and user support in an institutional setting.

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Mid-level Information technology, software development, data jobs in Kisumu, Kenya