ESSENTIAL:

• University degree in technical discipline or general sciences
  
• Minimum 5 years’ experience in Quality or Manufacturing
  

PREFERRED:

• Biology, Chemistry, Engineering, Food Science or Microbiology degree
  
• Manufacturing experience
  

The scope of the role is dependent on-site scale factors including consumer units, packing lines, site headcount - FTE, direct responsibility staff FTE, and site complexity factors such as technologies, SKU, % production direct-shipped to customer.

Decision making directly impacts consumer safety and quality of UL products in the marketplace with implications on UL reputation and brand equity. Is a key role in mitigation and management of UL Corporate Operational Risk (Design and production of products that meet our environmental, consumer safety and quality standards)

• Leadership, People, Culture & Linkage
  • Deploys UL Quality strategy and goals through site specific projects and targets
    
  • Provides Quality leadership to influence Site Q culture through activities to create passion for products and brands, visibility for quality, and coaching of site leadership
    
  • Builds quality and consumer safety skills and knowledge through coaching and training of factory team
    
  • Ensures Quality team has level of required skills and knowledge as appropriate to support site quality programs
    
  • Builds Site Quality talent through recruiting, coaching and training
    
  • Participates as lead for Site Quality in Quality meetings and forums as needed
    
  • Participates as lead for Site Quality in virtual site network meetings and forums
    
• Quality Systems Management
  • Ensures UL QMS is implemented locally to assure consumer safety and overall quality of the final product being manufactured
    
  • Verifies compliance of site operations to UL QMS and other applicable quality related requirements through program of internal audits
    
  • Ensures complete, accurate and on-time submission of annual Quality Verification program self-assessment
    
  • Ensures that Unilever and applicable external standards and requirements are accurately represented in local procedures and work instructions
    
  • Reviews and analyzes site quality KPIs, loss trees, and data to understand quality performance and identify areas for improvement
    
  • Ensures that site details for Inter-Company Quality Agreements are provided to MCO receiving the product, as appropriate to product being sourced
    
  • Ensures site maintains satisfactory standings and approvals for Unilever and applicable customer required audits / certifications
    
  • Ensures site compliance with all local regulatory requirements related to consumer safety and product quality, and that ethnic and religious requirements are in place and maintained, e.g. Kosher, Halal, etc.
    
  • Verifies traceability of materials, packaging and product aligned with UL and regulatory requirements and applicable consumer safety risks
    
  • Ensures site utilizes SAP QM and specifications in alignment with applicable requirements
    
  • Leads for site in product incident management situations linking with MCO Quality
    
  • Implements and verifies procedures to control non-conforming materials and products (e.g. identification, segregation, disposition, reprocessing)
    
• HACCP, Hygiene, Cleaning
  • Develops, implements and updates site HACCP plan and pre-requisite programs and ensures mitigation of consumer safety risks through HACCP validation and on-going verification
    
  • Implement pre-requisite programs required to support site HACCP plan including validation and on-going verification requirements (e.g. pest controls, allergen management, hygienic controls, etc.)
    
  • Ensures implementation and on-going compliance to requirements of category / technology GMP that are applicable to the site
    
• Testing & Measurement
  • Ensures quality of materials and packaging by implementing in-take control program (e.g. processes to receive, inspect, sample and approve for use, produce & maintain required documentation, re-control aged materials as needed, etc.)
    
  • Ensures quality throughout the entire production cycle by implementing testing program aligned with UL requirements and specifications
    
  • Ensures all on-site Quality laboratories operate in accordance with good laboratory practices and all applicable UL requirements / testing methods and government / authority regulations
    
  • Ensures implementation and on-going verification of site-wide program for calibration and maintenance of inspection, measuring and testing equipment
    
  • Implements program for product fill control monitoring and on-going verification to ensure regulatory compliance and reliability of label weight declarations
    
  • Implements / maintains system to securely record and preserve required test results, audit findings and other data and information in alignment with applicable Unilever and external requirement
    
• UMS & Continuous Improvement
  • Leads Quality Pillar for site in UMS factories
    
  • Ensures UL required IT systems, practices, loss trees and improvement tools are used to reduce / eliminate quality losses
    
  • Initiates and supports structured Q improvement activities for product and package complaints and CRQS gaps
    
  • Ensures and improves quality of bought-in materials and services by monitoring supplier performance and partnering with Procurement to address quality losses
    
  • Ensures alignment between process capability and specification limits for processing and filling operations by utilizing results of process capability studies
    
• Innovation & Change
  • Applies current tools and practices to manage quality related projects
    
  • Ensures quality resource support to innovation trials in site
    
  • Ensures site quality support as needed to early management for projects affecting the site
    
  • Ensures Site Quality resources support VIP projects as needed
    
  • Ensures site quality-related responsibilities are detailed in LMP as appropriate for innovations and other changes and executed as per plan
    
  • Leads for site in quality related category knowledge, understanding of requirements