Requirements

Education Requirements

• Bachelor’s Degree in Automation Engineering, Electrical Engineering, or Mechatronics.
  
• Membership of the Engineers Board of Kenya (EBK).
  

Experience

• 1–3 years of experience in automation field service, maintenance, or project-based engineering.
  
• Hands-on experience in bottling, food processing, or manufacturing industries is an added advantage.
  
• Prior experience with industrial automation, PLC troubleshooting, and robotics is preferred.
  

Key Responsibilities

Field Service & Project Execution:

• Assist in the installation, maintenance, and repair of automation and control systems in bottling and manufacturing plants. Conduct basic troubleshooting on PLCs, HMIs, SCADA systems, and industrial communication networks.
  
• Support senior engineers with automation system diagnostics, logic modifications, and software upgrades.
  
• Assist in robotic system integration and programming for manufacturing processes.
  
• Perform testing and calibration of automation components while ensuring compliance with applicable ISO, OSHA, and IEC safety standards.
  
• Work across multiple projects and countries in line with Synkron International’s engineering standards.
  

Client Support & Relationship Management:

• Provide on-site and remote technical support to clients for automation system troubleshooting and optimization.
  
• Assist in training plant operators and maintenance personnel on automation best practices, programming adjustments, and preventive maintenance.
  
• Respond to client inquiries relating to system performance, diagnostics, and recommended upgrades.
  
• Document and communicate client feedback to internal teams to support continuous improvement in service delivery.
  

Internal Coordination & Documentation:

• Collaborate with project managers, procurement teams, and electrical engineers to support the timely delivery of automation components.
  
• Maintain accurate service reports, diagnostic logs, and system maintenance records for internal and client use.
  
• Participate in internal project meetings by providing insights on automation challenges and system optimization opportunities.
  
• Ensure compliance with engineering best practices and company quality standards across assigned projects.
  

Research & Continuous Improvement:

• Stay informed on emerging automation technologies, industrial control systems, and smart manufacturing trends.
  
• Participate in internal training and mentorship programmes to strengthen technical capabilities in industrial automation and PLC programming.
  
• Contribute to process improvement initiatives by identifying opportunities to improve system efficiency, reduce downtime, and optimize energy consumption.
  
• Work with cross-functional teams to refine automation installation, control logic design, and maintenance methodologies based on practical applications.
  

Cross-Functional Collaboration:

• Collaborate with teams across other Business Units and contribute to projects, initiatives, or tasks requiring cross-functional technical expertise.
  
• Participate in and deliver on projects or tasks assigned from other