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General management, leadership Jobs for Senior-level in Kenya
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SAFARICOMProfession (Telecommunications, Senior-level)
Industry (General management, leadership, Senior-level)
Seniority (General management, leadership, Telecommunications)
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SAFARICOM
Telecommunications
General Manager, Mountain Region
Description
Role Purpose:
The General Manager, Mountain Region, is accountable for driving the overall commercial performance and long-term growth of the business within the assigned region. This role develops and executes localized strategies and business plans aligned to the broader organizational objectives, ensuring the delivery of revenue targets, market share growth, and subscriber performance metrics including gross additions, churn reduction, and net adds.
The role is responsible for establishing, managing, and strengthening strategic partnerships and stakeholder engagements across the region, ensuring the effective execution of Joint Business Plans that support the achievement of the regional mission. A key focus is on expanding and optimizing the distribution infrastructure by forging strong relationships with distributors, dealers, and other ecosystem partners to improve product availability, customer reach, and service excellence.
The General Manager Mountain Region embeds a robust route-to-customer (RTC) model, ensuring efficient and scalable market coverage while continuously enhancing customer acquisition and retention strategies. Through the execution of front-line marketing initiatives and localized campaigns, the role ensures consistent growth in market share and reinforces the organization’s competitive positioning by building and sustaining a strong competitor footprint within the region.
In addition, the role provides strategic and operational leadership across a diverse portfolio that includes sales, marketing, emerging markets, Financial services, Fixed business, technology and human resources. It ensures cross-functional alignment and collaboration to deliver integrated business outcomes, drive operational excellence, and build high-performing teams.
The role also embeds a strong safety culture that proactively minimizes incidents, driven by high levels of awareness, clear accountability, and consistent adherence to established safety protocols.
The role also has an accountability for Risk, Governance & Control Ownership, to embed and maintain effective risk, governance, compliance, and control practices within the function by proactively identifying and mitigating operational, regulatory, financial, people, technology, and reputational risks. Ensure adherence to internal policies, regulatory requirements, audit actions, and enterprise governance frameworks while driving accountability, ethical practices, and a strong controls environment across all areas of responsibility.
Ultimately, the General Manager, Mountain Region, is responsible for translating strategy into execution, leveraging data-driven insights, and fostering a performance-driven culture to deliver sustainable business growth and a strong market presence within the region.
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