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International Rescue CommitteeProfession (Non-profit, social work, Mid-level)
Accounting, finance, banking, insurance,Administrative, clerical,Agriculture, fishing, forestry, wildlife,Business, strategic management,Customer support, client care,Design, arts,Electrical engineering,Engineering, architecture,Food, nutrition,Government, community development, public services,Human resources,Information technology, software development, data,Installation, maintenance, repair,Legal,Mechanical engineering,Media, communications, languages,Medical, health,Project, program management,Research, academy,Sales, marketing, promotion,Security,Teaching, training,Transportation, logistics, driving,
Industry (Installation, maintenance, repair, Mid-level)
Seniority (Installation, maintenance, repair, Non-profit, social work)
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International Rescue Committee
Non-profit + 1 more
Description
Required Qualifications
- Bachelor’s degree in computer science, Information Systems, Business Administration, or a related field, or equivalent work experience.
- Minimum 2-3 years of experience in IT support, systems administration, or application access management role.
- Working knowledge of Microsoft Dynamics 365 Finance & Operations user roles, security configurations, and access structures.
- Basic knowledge of Azure Active Directory (Microsoft Entra ID), including user and group management.
- Strong analytical skills with the ability to interpret license usage data and identify trends or anomalies.
- Experience with ticketing systems (ServiceNow, Jira, or similar).
- Fluency in English (written and verbal).
Preferred Qualifications
- Microsoft Dynamics 365 or Power Platform certification (e.g., MB-300, PL-900, or equivalent).
- Familiarity with the Microsoft Azure Power Platform (Power Apps, Power Automate) and its licensing model.
- Experience working in the NGO, humanitarian, or nonprofit sector, particularly in multi-country or distributed environments.
- Familiarity with IT governance frameworks such as ITIL.
- Exposure to license management or software asset management (SAM) tools or practices.
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