Mount Kenya University (MKU)
Customer Relations Officer
Thika • Kenya
Nestrock Investments Ltd
Sales Manager
Thika • Kenya
Closed for applicationsOnly on Fuzu
Mogo Kenya Limited
Sales Agent - Logbook Loans & Car finance- Thika
Thika • Kenya
Closed for applications
MSVL Group
VAN SALES REPRESENTATIVE
Thika • Kenya
Closed for applications
Get personalised job alerts directly to your inbox!
Mogo Kenya Limited
GPS Technician - Nairobi Region (Ruiru)
Ruiru • Kenya
Closed for applications
Companies hiring now
Mogo Kenya Limited , Mount Kenya University (MKU), MSVL Group, Nestrock Investments LtdProfession
Accounting, finance, banking, insurance,Administrative, clerical,Agriculture, fishing, forestry, wildlife,Business, strategic management,Electrical engineering,Engineering, architecture,Food, nutrition,Government, community development, public services,Human resources,Information technology, software development, data,Legal,Manufacturing, operations, quality,Media, communications, languages,Medical, health,Project, program management,Sales, marketing, promotion,Skilled, manual labor,Teaching, training,Transportation, logistics, driving,
Industry (Sales, marketing, promotion)
Seniority (Sales, marketing, promotion)
© Fuzu Ltd
Mount Kenya University (MKU)
Education + 1 more
Description
Qualification
Must have:
- A Master’s degree in a relevant area (Marketing/Public Relations/Mass Communication) from an accredited institution.
- Must have at least 3 years’ experience as a Public/Customer Relations Officer/Marketing Officer; or a comparable position.
- Must be computer literate.
- Must be affiliated to a relevant professional body.
OR
- A Bachelor’s degree in a relevant area (Marketing/Public Relations/Mass Communication) from an accredited institution.
- Must have at least 5 years’ experience as a Public/Customer Relations Officer/Marketing Officer or a comparable position.
- Must be computer literate.
- Must be affiliated to a professional body
Responsibilities
- Ensuring that all calls to the ODEL Directorate are dealt with promptly, in line with the University’s standards and targets.
- Ensuring that all issues and inquiries raised on the ODEL Email are responded to on time.
- Liaising with colleagues in other relevant offices to resolve inquiries appropriately.
- Tracking action on all issues raised; and providing feedback on the same.
- Consolidating daily Customer Feedback reports, for the attention of the Principal, ODEL.
- Having full knowledge and ability to access all services, to help meet the individual needs of our customers.
- Ensuring that customers are advised of alternative communication methods.
- Taking ownership and responsibility for all inquiries presented to the ODEL Directorate.
Start hiring with Fuzu
Recruit better talent faster - on your own or with our support.
Explore recruitment platformJob search tips from Fuzu
Selected articles on cover letters, CV structure, and interview preparation.