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CIC Insurance Group
Training Manager – Alternative Channels
Engineer • Kenya
Closed for applications
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CIC Insurance GroupProfession (Banking, microfinance, insurance)
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Industry (Teaching, training)
Seniority (Teaching, training, Banking, microfinance, insurance)
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CIC Insurance Group
Banking + 2 more
Description
Who We’re Looking For
Qualifications
- Bachelors Degree in Business, Finance or related Field
- Professional Insurance Certification (e.g COP, LOMA or Diploma in Insurance
- Certified Trainer (Trainer of Trainers or Equivalent)
- Minimum of 7 years’ experience with 3 years at a supervisory level
Key Competencies
- Expertise in Life Insurance Products & Sales Processes
- Proficient in Instructional Design and adult learning methodologies
- Strong Leadership and Coaching skills
- Excellent Presentation and Facilitation capabilities
- Analytical with strong Needs Assessment and Performance Evaluation experience
- Skilled in Stakeholder Engagement and Communication
Responsibilities
Strategic Responsibilities
- Develop and execute a comprehensive training strategy for Bancassurance and Sacco Assurance channels aligned to the organization’s growth and distribution objectives.
- Translate strategic training priorities into practical, channel-specific training plans for Bancassurance and Sacco Assurance.
- Design structured learning pathways for alternative channels to enhance productivity and advisory capability.
Training Delivery & Channel Enablement
- Deliver product, sales, and compliance training
- Ensure consistent and high-quality training delivery across all alternative channels.
Curriculum Implementation & Content Support
- Ensure training content is practical, relevant, and aligned to channel realities
Training Coordination & Sales Support
- Conduct field visits, joint sales engagements, and coaching sessions to reinforce training.
- Manage the training calendar for Bancassurance and Sacco channels
Compliance, Governance & Reporting
- Ensure all training activities and records meet regulatory and audit requirements.
- Prepare periodic reports and insights on training impact within alternative channels.
Stakeholder Engagement
- Act as a key training contact point for alternative channel stakeholders.
- Work closely with Bancassurance partners, Sacco leadership, Sales teams, and Product teams to co-create relevant training interventions.
Leadership & Culture Responsibilities
- Champion a strong learning culture across Bancassurance and Sacco channels
- Provide coaching and mentorship to trainees and channel stakeholders.
- Support talent identification and development within alternative channels.
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