Teaching, training Jobs in Kenya

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CIC Insurance Group

Training Manager – Alternative Channels

Engineer Kenya
Closed for applications
CIC Insurance Group

Banking + 2 more

Training Manager – Alternative Channels

Closed for applications
Job details

Contract Type

Description
Who We’re Looking For

Qualifications

  • Bachelors Degree in Business, Finance or related Field
  • Professional Insurance Certification (e.g COP, LOMA or Diploma in Insurance
  • Certified Trainer (Trainer of Trainers or Equivalent)
  • Minimum of 7 years’ experience with 3 years at a supervisory level

Key Competencies

  • Expertise in Life Insurance Products & Sales Processes
  • Proficient in Instructional Design and adult learning methodologies
  • Strong Leadership and Coaching skills
  • Excellent Presentation and Facilitation capabilities
  • Analytical with strong Needs Assessment and Performance Evaluation experience
  • Skilled in Stakeholder Engagement and Communication


Responsibilities

Strategic Responsibilities

  • Develop and execute a comprehensive training strategy for Bancassurance and Sacco Assurance channels aligned to the organization’s growth and distribution objectives.
  • Translate strategic training priorities into practical, channel-specific training plans for Bancassurance and Sacco Assurance.
  • Design structured learning pathways for alternative channels to enhance productivity and advisory capability.

Training Delivery & Channel Enablement

  • Deliver product, sales, and compliance training
  • Ensure consistent and high-quality training delivery across all alternative channels.

Curriculum Implementation & Content Support

  • Ensure training content is practical, relevant, and aligned to channel realities

Training Coordination & Sales Support

  • Conduct field visits, joint sales engagements, and coaching sessions to reinforce training.
  • Manage the training calendar for Bancassurance and Sacco channels

Compliance, Governance & Reporting

  • Ensure all training activities and records meet regulatory and audit requirements.
  • Prepare periodic reports and insights on training impact within alternative channels.

Stakeholder Engagement

  • Act as a key training contact point for alternative channel stakeholders.
  • Work closely with Bancassurance partners, Sacco leadership, Sales teams, and Product teams to co-create relevant training interventions.

Leadership & Culture Responsibilities

  • Champion a strong learning culture across Bancassurance and Sacco channels
  • Provide coaching and mentorship to trainees and channel stakeholders.
  • Support talent identification and development within alternative channels.


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