Academy Administrator

Requirements

Education Requirements

• Bachelor's degree or Diploma in Business Administration, Office Administration, Customer Service, Education Administration, Human Resources, Hospitality, Marketing or a related field.
  
• Customer service or administration certification is an added advantage.
  
• Training administration or learning-management certification is desirable.
  
• Digital/LMS administration training is an added advantage.
  

Experience

• 2–4 years' experience in administration, training coordination, customer service, academy administration, education administration, hospitality, client service or a related role.
  
• Experience coordinating training programs, workshops, events or learning activities is strongly preferred.
  
• Experience dealing directly with customers, students, candidates or corporate clients is preferred.
  
• Experience managing registrations, calendars, records and participant communication is desirable.
  
• Experience using an LMS, CRM or similar digital platform is an advantage.
  
• Experience within a technical training centre, professional academy, educational institution or corporate learning environment is an added advantage.
  
• Experience supporting commercial training or fee-paying programs is desirable.