Assistant Housekeeper

Qualification and Experience

• Diploma or higher in Housekeeping or Hospitality Management.
  
• Minimum 3 years' supervisory experience, ideally in a luxury hotel or lodge.
  
• Proficient in Opera PMS and MS Office.
  
• Strong leadership, organization, and attention to detail.
  

• Update daily room status in Opera (arrivals, departures, early check-ins).
  
• Review evening reports and brief the team.
  
• Allocate rooms and duties to stewards based on occupancy.
  
• Enforce DND rules; ensure VIP and show rooms are ready by 10:00 AM.
  
• Prepare and reconcile room discrepancy reports.
  
• Supervise staff attendance, grooming, and readiness.
  
• Monitor cleaning supplies and equipment condition.
  
• Inspect guest rooms and public areas regularly.
  
• Ensure safety procedures and brand cleanliness standards are met.
  
• Conduct appraisals, performance improvements, and staff training.
  
• Handle staff discipline, motivation, and recognition.
  
• Participate in stock-taking and related reporting.
  
• Uphold Taita Hills & Salt Lick core values, standards, and safety policies.
  
• Perform any other duties assigned by the Executive Housekeeper.