Assistant Manager – Capacity Management & Business Continuity

Requirements

• Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, Electrical / Electronic Engineering, Telecommunications or any other IT related field from a recognized institution.
  
• Four (4) years relevant work experience, one (1) of which must be at Supervisory level.
  
• Management Course lasting not less than four (4) weeks from a recognized institution, will be an added advantage.
  
• Knowledge of current and emerging technologies and how they might be applied to support business outcomes.
  
• Ability to Implement and monitor appropriate records, information and policies.
  
• Experience in capacity and availability planning.
  

• Regularly review the IT Services continuity plan and ensure these conform to the Authority’s business continuity policies and IT service continuity policies.
  
• Ensure optimal utilization of infrastructure through gathering measurements periodically, generating reports, creating a workload catalogue, establishing underutilization or over utilization.
  
• Implement the business continuity strategy, review and address any invocations of the business continuity plan and monitor progress resolution.
  
• Ensure the development of IT business continuity documentation including test results, exercises and suggested recommendations for improvement areas.
  
• Support the design of infrastructure solutions and technical requirements including the preparation of work plans and research.
  
• Facilitate the procurement of requisite infrastructure solutions and service equipment.
  
• Guide the identification of technology solutions required including the formulation of terms of reference and specifications.
  
• Ensure capacity management audit findings are circulated and recommendations are actioned within the set standards. .
  
• Ensure regular and timely management and performance reporting and initiate corrective action where necessary.
  
• Analyze and resolve internal/external user requests and assign to appropriate units if required.