Assistant Manager, Debt Recovery

Academic Qualifications:

Bachelor of Commerce, Specialization in Accounting

Professional Qualifications:

• Diploma in Credit Management.
  
• CPA (preferred)
  
• Professional Banking qualifications (e.g. ACIB)
  

Work Experience:

• Experience in both corporate relationship management and credit risk analysis.
  
• Experience in dealing with senior management of corporate entities.
  
• Good knowledge of the local legal system, insolvency law and security issues, and the options available to the Bank.
  

Skills and Attributes:

• Good credit risk skills
  
• Effective communicator.
  
• Excellent negotiation and influencing skills.
  
• Good relationship management skills.
  
• Strong commercial awareness.
  
• Good interpretation and decision-making ability.
  
• Strong analytical and numerical skills.
  
• Strong communication and report writing skills.
  

• Good knowledge of Microsoft Excel and other spreadsheet/database applications.
  

  Strong planning, coordination and time management skills.
  

Debt Management and control:

• Lead detailed negotiations with customers, sometimes in conjunction with Relationship Managers, regarding debt settlement and implementation of debt settlement proposals.
  
• Lead proactive formulation and implementation of strategies on managed exits/recoveries.
  
• Manage relationships with customers in a manner which, through professional communication of often uncomfortable messages manages customer satisfaction and enhances the I&M brand.
  
• Prepare and submit necessary returns to the local regulatory authorities and Head Office on impaired debts
  
• Ensure that the necessary approvals are obtained as per the delegated approval matrix for strategies and expenditure whenever necessary.
  
• Prepare and submit required reports to the BCC, NPA & CRMC Committees in a timely manner and working on provisions.
  
• Ensure data integrity & quality control of facilities is maintained.
  
• Prepare summons instructions to external lawyers, valuers, auctioneers and other professionals to manage recovery of debts through the courts & professionals, including disposals of debtors’ assets.
  
• Manage relationships with external service providers such as receivers, liquidators, repossesses, valuers, auctioneers, lawyers, debt collectors, etc who provide services in relation to Debt Recovery.
  

Risk & Control Objectives:

• Process the recovery of debts whilst ensuring compliance with local legal, regulatory requirements and the bank’s internal procedures.
  
• Ensure satisfactory Internal or External Audit Reports.
  
• Ensure satisfactory Conformance assessments.
  
• Ensure Impairment Management and MI Reporting is produced accurately and on time.