Associate, Back Officer - Garissa

Key Responsibilities:

• Carefully vet and process cheques, ensuring accuracy and completeness.
  
• Scan and correct cheques, notify stakeholders of in-house cheque statuses.
  
• Reconcile outward cheques, ensuring accuracy against reports.
  
• Confirm rates with treasury as needed before processing.
  
• Accurately process the DMS instructions within SLA, minimizing errors.
  
• Accurately process salaries and EFTs, reconciling accounts.
  
• Manage standing orders and remittances on time.
  
• Handle direct debit payments efficiently.
  
• Timely and accurate processing of internal transfers.
  
• Address customer calls, queries, and complaints efficiently, resolving issues and promoting cross-selling initiatives.
  

Academic Qualifications:

• Bachelor’s Degree in Business, Banking or related field.
  

Work Experience Required:

• At least one (1) year relevant experience in a similar role in a similar sized organisation.