Banking System Operations Department.Application Support Specialist.

Academic and Professional qualifications

• Bachelor's Degree - Computer Science, Data Science, Information technology, Engineering or equivalent combination of education and experience.
  
• Professional Qualifications - SQL/PLSQL/Cloud certifications / System Administration/Data Management or relevant certifications.
  

• Collaborate with other Technology staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes.
  
• Implement and adhere to regular systems maintenance policies and procedures, including change request mechanisms and update schedules to ensure optimum up time and service availability.
  
• Support end-to-end financial reporting processes using Oracle ERPs and related systems (e.g. SAP, Oracle cloud fusion, Hyperion, OIC)
  
• Support and maintain ETL and Datawarehouse objects at a large scale
  
• Administer the assigned Systems at Application level and connected databases, define and optimize database structures, content and processing flows through appropriate Data Definition, Data Manipulation and Data Control Languages.
  
• Identify and address system vulnerabilities, manage technical debt, and ensure timely server patching and remediation in accordance with bank policies and security standards.
  
• Maintain and optimize reporting configurations, report definitions, and data mappings within Oracle Fusion Cloud ERP
  
• Perform recovery and testing of systems and processes in accordance with the bank’s disaster recovery and business continuity strategies.
  
• Create and maintain documentation as it relates to system configuration, mapping, and processes.
  
• Ensure compliance of SLAs on data and system availability with other Technology system users.
  
• Attend to adhoc user requests, ECRM and ITSM calls.