Battery Maintenance Technican

Minimum requirements:

• Degree/Diploma in Electronics/Electrical Engineering or related technical field.
  
• Minimum of two (2) years of experience in electrical/automotive service operations.
  
• Sound technical knowledge of motorcycles, EV systems, and repair processes.
  
• Experience resolving escalated customer or technical issues with professionalism and empathy.
  
• Good communication and interpersonal skills both written and verbal
  
• Highly organized, detail-oriented, with problem-solving skills
  
• Self-driven and proactive, with a positive attitude and commitment to customer satisfaction.
  

• Service, diagnose, and repair electric motorcycle batteries in accordance with Ampersand Standard Operating Procedures (SOPs).
  
• Conduct routine and preventive maintenance activities to maximize battery lifespan and performance.
  
• Ensure all batteries meet Ampersand’s quality and safety standards before being released for use.
  
• Identify, troubleshoot, and resolve electrical, mechanical, or software-related issues within battery packs.
  
• Support root-cause analysis for recurring battery issues and recommend corrective actions.
  
• Ensure proper handling, storage, charging, and movement of batteries according to safety guidelines.
  
• Maintain a clean, safe, and organized workspace, including tools, workstations, and equipment.
  
• Participate in regular team meetings, maintenance reviews, and performance discussions.
  
• Report any safety hazards, equipment defects, or abnormal battery behavior immediately.