Business Analyst, Insurance Systems

• Bachelor’s degree in Business Administration, Commerce, Acturial Studies,Information Technology, or a related field.
  
• Minimum of 2 years of experience as a Business Analyst in the insurance industry.
  
• Strong understanding of life, health, and general insurance products and processes.
  
• Experience in defining requirements for policy administration systems, claims processing, and underwriting systems.
  
• Proficiency in business analysis tools such as JIRA, Confluence, Visio, or similar.
  
• Strong analytical and problem-solving skills, with a keen attention to detail.
  
• Excellent communication and interpersonal skills, with the ability to engage both technical and non-technical stakeholders.
  
• Demonstrated experience in Agile/Scrum methodologies and SDLC frameworks.
  
• Strong documentation skills, including BRDs, FSDs, and user manuals.
  
• Ability to work independently and handle multiple projects simultaneously.
  

Technical/Functional competencies:

• Experience working with Insurance Policy Administration Systems.
  
• Knowledge of insurance regulatory frameworks and compliance standards.
  
• Understanding of API integration and data mapping for insurance systems.
  

• Gather, analyze, and document business requirements for insurance systems, including policy administration, claims management, underwriting, and customer portals.
  
• Work closely with business users to identify process improvements and recommend technology solutions.
  
• Translate business requirements into functional and technical specifications for development teams.
  
• Develop comprehensive user stories, use cases, wireframes, and process flows to communicate requirements effectively.
  
• Facilitate requirements workshops, JAD sessions, and user acceptance testing (UAT) with stakeholders.
  
• Collaborate with developers, testers, and other stakeholders to ensure accurate implementation of business requirements.
  
• Monitor and track project progress, ensuring timely delivery of system enhancements and bug fixes.
  
• Conduct impact analysis for proposed system changes and assess potential risks.
  
• Prepare detailed business requirement documents (BRDs), functional specification documents (FSDs), and other relevant documentation.
  
• Assist in the development of training materials and conduct user training sessions.
  
• Stay updated on insurance industry trends, regulatory changes, and emerging technologies relevant to insurance systems.