Business Development Officer Retail - Mombasa

Requirements

• A minimum of a business degree in a related field; additional qualifications in sales and marketing would be an added advantage.
  
• Training in sales and marketing.
  
• Professional qualification(s) in insurance e.g. ACII, FCII, or equivalent considered an added advantage
  
• 2 years experience in Retail or B2C sales & marketing, preferably in the financial services industry
  

• Sales and Marketing
  
• Cultivate robust strategic partnerships and relationships with assigned intermediaries.
  
• Efficiently navigates the sales cycle and maintains a value-driven service approach.
  
• Implement optimal Client Relationship Management practices to meet business objectives.
  
• Track and report performance against agreed sales and retention targets.
  
• Spearhead revenue growth by overseeing daily sales activities of assigned intermediaries.
  
• Keep clients informed about both new and existing products.
  
• Collaborate with various departments to ensure seamless and timely service delivery to clients/intermediaries.
  
• Develop and promptly deliver quotations and tender documents to clients/intermediaries.
  
• Contribute to departmental planning and budgeting processes as needed.
  
• Ensure compliance with credit control policies through cash and carry and debt collection initiatives.
  
• Foster intermediary engagement through visits, performance reviews, support, training, and motivation to drive business growth.
  
• Organize and execute market activations and outreach events in strategic locations through visits or alternative methods.
  
• Monitor competitor activity and identify opportunities/threats arising from such activities
  
• Operational Procedures
  
• Ensure that proposal forms and all relevant client documentation contain all the relevant personal details of the proposer,
  
• Ensure strict adherence to practices, procedures, and policy stipulated in the Market Outreach operations manual, including the Code of Ethics,
  
• Complete customer care feedback forms during visits to brokers, agents, and direct clients and liaise with a supervisor about operational issues raised by clients,
  
• Ensure All intermediaries are fully licensed to trade
  
• Learning and Growth
  
• Continue to build personal skill set by participating in in-house programs (including e-learning), customer-related courses, and seminars as deemed necessary to expand product and system knowledge,