Business Performance Analyst, Islamic Banking

Education/Professional Qualifications, Skills & Experience:

• Bachelors’ Degree in Data Analytics, IT or Business related from a recognized University.
  
• Master’s degree in a Business-related field from a recognized University is an added advantage
  
• 5 years of Commercial Banking experience, of which at least 3 years in Business analysis.
  
• Have appreciation and operating knowledge of the banking industry, market, trends as well as challenges.
  
• Demonstrable cross-cultural, people and relationship management skills, networking and negotiation skills, team motivation and leadership competence.
  
• Strong analytical skills.
  
• Stakeholder Management
  
• Strong knowledge of local Islamic banking market and vision about future direction and market sensitivities.
  
• Excellent interpersonal, communication and presentation skills
  
• Some knowledge of the Bank’s lending principles, policies and procedures
  
• Ability to prioritize, meet deadlines and work under pressure.
  
• Innovative and creative - ability to think creatively and develop innovative solutions.
  
• Ability to make operational and routine decisions in a timely and effective manner.
  
• Able to withstand operational challenges and maintain momentum.
  
• Manages emotions in a mature and composed manner as expected.
  

• Develop and maintain dashboards and reports using BI tools such as Power BI.
  
• Monitor key performance indicators (KPIs) and provide regular updates to stakeholders.
  
• Integrate Power Platform tools (Power Apps, Power Automate) to digitize and streamline reporting processes.
  
• Translate business requirements into robust datasets using SQL and other data management tools.
  
• Enhance the division’s ability to anticipate performance trends and support proactive commercial decisions.
  
• Build forecasting and predictive models for deposit growth, loan demand, and customer acquisition using machine learning.
  
• Conduct deep-dive analysis of customer behavior, transaction patterns, and product performance.
  
• Generate ad hoc reports as requested by the teams.
  
• Collaborate with IT and data protection teams to ensure data quality, governance, and security.