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HF Group
Banking + 2 more
Description
Key Competencies and Skills
- Product Knowledge
- Supervisory skills
- IT skills
- Numerical skills
- Banking skills
- Analytical skills
- Report writing skills
Minimum Qualifications, Knowledge and Experience
- Bachelors degree, in accounting
- Two years' experience as a teller.
- Ensure daily balancing and accuracy of cash held at the cash center.
- Facilitate teller cash movement to and from the vault as per branch procedures while making sure that teller cash limits are well adhered to.
- Attend to the offsite branches repatriation requests and ensuring that the same is expedited within timelines set as per the branch procedures.
- Ensure the cash center holding limits are maintained at all times and making sure that cash is repatriated to CBK on time.
- Ensure the cash center FX balances are sufficient and maintained within limits. This includes making sure that excess cash is repatriated to other HFC accounts held in other banks.
- Acting as an ATM and Vault custodian while assisting in the loading and offloading. Also responsible for making sure that the ATM cash limits are adhered to.
- Assisting in performing various teller transactions and customer service when called upon.
- To attend to dormant accounts and accounts about to go dormant and customer’s queries by ensuring queries pertaining to their dormant accounts are acted on within the timelines stated.
- Responsible for confirmation of cheques above 50k presented for payment on a daily basis while making sure that accurate records are maintained in the system.
- Assist in customer data update exercise to ensure correct client data is maintained in the system.
- Follow up on overdrawn accounts, accounts in arrears and ensure clients are engaged to regularize.
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